Privacy Policy
The customer information used to process purchases, fulfill orders, and respond to support requests.
Information We Collect
When you place an order or ask for support, we may collect your name, email address, phone number, shipping address, order details, selected products, and the messages you send us. This information is used to answer questions, validate an order, arrange delivery, and provide customer service.
Store Analytics
We use first-party session analytics to understand page visits, product interest, cart activity, checkout starts, and campaign sources. This helps us improve navigation, product information, and store reliability. Analytics do not include full card numbers, and we do not sell analytics data to advertisers.
Email Updates
If you voluntarily join product updates, we store your email address and signup source so we can send requested product-drop, inventory, and restock messages. Marketing signup is optional and separate from transactional messages about an order. You may unsubscribe from promotional email at any time by using the unsubscribe method in the message or contacting us.
Payment Information
Card information is submitted directly to our hosted payment processor. Michahel Industries does not store full card numbers, card security codes, or payment-account passwords. We may receive transaction identifiers and payment status information needed to confirm and support an order.
Service Providers
Order information is shared only as reasonably needed with providers that support the transaction, such as the payment processor, website infrastructure, email delivery, and shipping carriers. Those providers receive only the information needed to perform their service. We do not sell or rent customer information for third-party advertising.
Retention and Security
Order, support, and transaction records may be retained for fulfillment, customer service, accounting, fraud prevention, and legal compliance. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices and Questions
You may ask what customer information we hold, request a correction, or ask a privacy question by emailing contact@michahelindustries.com. Some order records may need to be retained when required for legitimate business, tax, payment, dispute, or legal purposes.
Policy reviewed July 2026.